Title:
Operations Manager, Road Maintenance & Snow Removal
Field of expertise:
Management, Operations, Snow Removal, Road Maintenance, Paving, Road Signage, Public Works, Municipal
Location:
Western Montérégie Area / West Island

Job description

Organizational Context

Our client is a Quebec SME that has been operating for nearly 50 years and has seen strong growth in the recent years. Led by a small group of committed shareholders with approximately 300 employees, the company has expanded its services over the years and now has 5 divisions serving customers throughout the province of Quebec and recently on the Ontario territory.

 

description

Reporting directly to the CEO, the Operations Manager of this division will ensure the smooth running of snow removal operations, road maintenance and signage and emergency measures. Specifically, he will oversee a team of project/contract managers and superintendents supervising nearly 150 drivers.

 

The incumbent will be responsible for:

  • Increasing business through strategic bidding (public tenders);
  • Ensuring quality in the management of each project/contract;
  • Facilitating and optimizing operations by planning the equipment, materials or subcontracting needs;
  • Prepare budget estimates by sector;
  • Maintain good relations with customers, suppliers and subcontractors;
  • Manage staff, in particular by promoting a motivating work environment, advocating the importance of OH&S, planning work schedules, etc.

Candidate Profile

The candidate is bilingual, ideally a university graduate and has ten years of experience of which at least 5 years in a position of management in the snow removal, paving, road maintenance or other related industries. Recognized for his leadership, his ability to perform under pressure while being able to communicate and implement strategies are undeniable qualities. We are looking for an individual who will be ready to take on the challenges of managing within an entrepreneurial environment where we are called upon being strategic, tactical and hands-on all at once.

Compensation

Base salary

According to experience

Bonus

To be discussed

Employer

Nature of the company

Services

Business sector

Snow removal and road maintenance

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Stages of our programs

MET_transition-Stagescoaching

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Our methodology

methodology-coaching

MANDATE
CONFIRMATION

• Rigorous analysis of the need, the context and the environment
• Individual meetings with the different suppliants and the coachee
 – Evaluating the implication and commitment of the manager
 – Evaluating the implication and the commitment of the coachee

OBJECTIVES & ALIGNMENT

• Common alignment of the objective
• Establishing targeted results
• Evaluating the investment required to achieve targeted results
• Defining the roles of concerned actors
• Establishing conditions for success

COACHING
PLAN

• Writing coaching plan (summary or detailed), according to coaching objective, describing:
 – Context
 – Suggested process
 – Main objective
 – Work plan
 – Tools and approach
 – Result indicators
 – Success conditions
• Presentation of the plan to the concerned actors
• Tripartite approval of the coaching plan

IMPLEMENTATION OF THE PLAN

• Deployment of the established coaching plan
• Learning evaluation after each session
• Experimentation in the work environment
• Evaluating new work habits and develop strategies to maintain them
• Feedback from the coach
• Regular follow ups between the coachee and his/her immediate superior

MID-TERM SUMMARY

• Preparation of mid-term summary by the coachee with the coach’s support
• Presentation of mid-term summary to all involved actors
• Generating recommendations
• Adjustment propositions if need be

EVALUATION

• Analysis and evaluation of the process by the coachee with the coach’s support
• Presentation of the evaluation during the final meeting reuniting all the concerned actors
• Evaluation of the process by the immediate superior

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Our methodology

methodology-recruitment

­MANDATE
CONFIRMATION

• Meeting with the client
• Understanding: culture, management team, strategic issues
• Elaborating required profile
• Defining recruitment strategy

IDENTIFYING
CANDIDATES

• Sourcing and direct contacting
• Optimizing our networks
• Strategic postings
• Preliminary interviews
• Follow up with client

CANDIDATE
EVALUATIONS 

• Sourcing continues
• Conducting interviews
• Follow up with client

CANDIDATE
PRESENTATION

• Elaborating short list of candidates
• Presenting candidates to the client

FINAL
SELECTION

• Client conducts interviews with the presented candidates
• Recuperating feedback from client and candidates
• References report
• Support in presenting employment agreement

COACHING
ONBOARDING 

• 3 hours of coaching offered by a certified professional ICF coach during the onboarding period
• Follow up between recruiter and candidate
• Follow up between recruiter and client
• Feedback

X
Notre méthodologie

Metivier-methodologie-coaching

PRISE DE
MANDAT

• Analyse rigoureuse du besoin, du contexte et de l’environnement
• Rencontres individuelles avec les divers requérants et le coaché
• Évaluation de l’implication et de l’engagement du gestionnaire
• Évaluation de l’implication et de l’engagement du coaché

OBJECTIFS ET ALIGNEMENT

• Alignement commun de l’objectif
• Établissement des résultats visés
• Évaluation de l’investissement requis pour l’atteinte des résultats
• Définition des rôles de chacun
• Mise en place des conditions de succès

PLAN DE COACHING

• Rédaction d’un plan de coaching sommaire ou détaillé, selon l’objet du coaching, décrivant :
 – Contexte
 – Démarche proposée
 – Objectif principal
 – Plan de travail
 – Outils et approche
 – Indicateurs de résultats
 – Conditions de succès
• Présentation du plan aux acteurs concernés
• Approbation tripartite du plan de coaching

MISE EN OEUVRE DU PLAN

• Déploiement du plan de coaching établi
• Évaluation des apprentissages après chaque rencontre
• Expérimentation en milieu de travail
• Évaluation des nouvelles habitudes de travail développées et des stratégies de maintien
• Rétroaction du coach
• Suivis réguliers entre le coaché et son supérieur immédiat

BILAN
MI-PARCOURS

• Préparation du bilan de mi-parcours par le coaché avec le soutien de son coach
• Présentation du bilan auprès de tous les acteurs concernés
• Formulation de recommandations
• Proposition d’ajustements le cas échéant

ÉVALUATION

• Analyse et évaluation de la démarche par le coaché avec le soutien de son coach
• Présentation de l’évaluation lors d’un rencontre finale réunissant tous les acteurs concernés
• Évaluation de la démarche par le supérieur immédiat

X
Notre méthodologie

methodologie-recrutement

PRISE DE
MANDAT

• Rencontre avec le client
• Se familiariser: culture,
 équipe de gestion,
 enjeux stratégiques
• Élaborer le profil
 recherché
• Définir la stratégie
 de recrutement

IDENTIFICATION DES CANDIDATS

• « Sourcing » et approche
 directe
• Faire appel à nos réseaux
• Affichage stratégique
• Entrevue préliminaire
• Suivi auprès du client

ÉVALUATION DES CANDIDATURES

• « Sourcing » se poursuit
• Conduite des entrevues
• Suivi auprès du client

PRÉSENTATION DES CANDIDATS

• Élaboration de la courte liste
 des candidats
• Présentation des
 candidatures au client

SÉLECTION
FINALE

• Entrevues entre le client et
 les candidats
• Rétroaction avec le client et
 les candidats
• Rapport de la prise des
 références
• Soutien  à la présentation
 de l’offre d’emploi

COACHING D’INTÉGRATION

• 3 heures de coaching lors de l’intégration réalisées par un coach professionnel certifié ICF
• Suivi fait par le recruteur auprès du candidat
• Suivi fait par le recruteur auprès du client
• Rétroaction

X
Les étapes de nos programmes

MET_transition-Etapescoaching

X